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Mixture Web Terms And Conditions



Additional Work Requests

All work request must be done through our support page. The work requests will be billed in addition to the contracted estimated price when applicable.

Refund Policy

Refunds are handled on a case by case basis. We require our customers to give us 14 days to resolve any complaints or issues. If after 14 days we are unable to resolve complaints or issues we will refund the estimated purchase price minus the hours worked. There is no refunds given on deposits after a project has began.

Mixture Web's Satisfaction Guarantee.

We want all of our customer to be satisfied with our work. We require a deposit on all work, but the remaining balance is not due until both the client and the company are mutually satisfied. This becomes void and we will refund the estimated purchase price minus the hours worked after 14 days of received complaint.

Rushed Rate

Any urgent work requested to be done at the rushed rate will be charged an additional 30%.

After Hours Emergency

Any work performed outside of our normal business hours during a website emergency will be charged at a rate of $150 and hour. Client and Mixture web must agree on the emergency status and work request prior to work comencing at the $150 an hour rate.

CONFIDENTIALITY

The Client and Mixture Web may disclose confidential information one to the other to facilitate work under this Agreement.
Such information shall be so identified in writing at the time of its transmittal, and shall be safeguarded and not disclosed to third parties
by either party. Confidential information shall not include information that:
1. is already known to the party to which it is disclosed;
2. is or becomes part of the public domain without breach of this Agreement;
3. is obtained from third parties, which have no obligations to keep confidential to the parties to this Agreement.

DUE DATES

Mixture Web will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information or materials may cause subsequent delays in the production. Client delays could result in significant delays in delivery of finished work. Client agrees to provide required copy, materials, contacts, access, and information required to complete project in a timely fashion.

FEES & ADDITIONAL SERVICES

Changes in client input or direction or excessive changes will be charged at $70 per hour. Any work the Client wishes Mixture Web to create, which is not specified in the DESCRIPTION section of their contract agreement, or in a proposal will be considered an additional service. Such Work shall require a separate Agreement and payment separate from and above that specified in their Agreement.

ASSIGNMENT OF WORK

Mixture Web reserves the right to assign other designers or subcontractors to the Work to ensure quality and on-time completion.

PERMISSIONS AND RELEASES

The Client agrees to indemnify and hold harmless Mixture Web against any and all claims, costs, and expenses, including attorney's fees, due to materials included in the Work at the request of the Client for which no copyright permission or previous release was requested or uses which exceed the uses allowed pursuant to a permission or release.

PAYMENT SCHEDULE

ALL projects require a minimum deposit of 50% of the estimated purchase price. Deposits are NON refundable after a project has began.

PUBLICATION

The Client may publish or disclose information regarding the Work and shall acknowledge the support of Mixture Web in all such publications. The Client will not use the name of Mixture Web, in any advertising or publicity without the prior written approval from the Mixture Web. The Mixture Web will not use the name of Client, in any advertising or publicity without the prior written approval from the Client.

COPYRIGHT NOTICE

Copyright is in Mixture Web's name. Upon completion of Work, the copyright will only be released to the Client upon the Mixture Web's signing of the Release of Copyright.

YOUR CONSENT

By purchasing our services, you consent to our Terms And Conditions.

CHANGES TO THIS DOCUMENT

If we decide to change our Terms And Conditions, we will post those changes on this page.

CONTACT US

If there are any questions regarding this privacy policy you may contact us using the information below.


Mailing Address
Mixture Web / Ryan Churchill
1319 South 8th Street
Brainerd, MN 56401

  218-316-4445
  admin@mixtureweb.com