Refunds are handled on a case by case basis. We require our customers to give us 14 days to resolve any complaints or issues. If after 14 days we are unable to resolve complaints or issues we will refund the estimated purchase price minus the hours worked. There is no refunds given on deposits after a project has began.
We want all of our customer to be satisfied with our work. We require a deposit on all work, but the remaining balance is not due until both the client and the company are mutually satisfied. This becomes void and we will refund the estimated purchase price minus the hours worked after 14 days of received complaint.
Any urgent work requested to be done at the rushed rate will be charged an additional 30%.
Any work performed outside of our normal business hours during a website emergency will be charged at a rate of $180 and hour. Client and Mixture web must agree on the emergency status and work request prior to work comencing at the $180 an hour rate.
The Client and Mixture Web may disclose confidential information one to the other to facilitate work under this Agreement.
Such information shall be so identified in writing at the time of its transmittal, and shall be safeguarded and not disclosed to third parties
by either party. Confidential information shall not include information that:
1. is already known to the party to which it is disclosed;
2. is or becomes part of the public domain without breach of this Agreement;
3. is obtained from third parties, which have no obligations to keep confidential to the parties to this Agreement.
Mixture Web will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information or materials may cause subsequent delays in the production. Client delays could result in significant delays in delivery of finished work. Client agrees to provide required copy, materials, contacts, access, and information required to complete project in a timely fashion.
Changes in client input or direction or excessive changes will be charged at $100 per hour. Any work the Client wishes Mixture Web to create, which is not specified in the DESCRIPTION section of their contract agreement, or in a proposal will be considered an additional service. Such Work shall require a separate Agreement and payment separate from and above that specified in their Agreement.
Mixture Web reserves the right to assign other designers or subcontractors to the Work to ensure quality and on-time completion.
The Client agrees to indemnify and hold harmless Mixture Web against any and all claims, costs, and expenses, including attorney's fees, due to materials included in the Work at the request of the Client for which no copyright permission or previous release was requested or uses which exceed the uses allowed pursuant to a permission or release.
ALL projects require a minimum deposit of 50% of the estimated purchase price. Deposits are NON refundable after a project has began.
The Client may publish or disclose information regarding the Work and shall acknowledge the support of Mixture Web in all such publications. The Client will not use the name of Mixture Web, in any advertising or publicity without the prior written approval from the Mixture Web. The Mixture Web will not use the name of Client, in any advertising or publicity without the prior written approval from the Client.
Copyright is in Mixture Web's name. Upon completion of Work, the copyright will only be released to the Client upon the Mixture Web's signing of the Release of Copyright.
By purchasing our services, you consent to our Terms And Conditions.
If we decide to change our Terms And Conditions, we will post those changes on this page.