We collect information from you when you register on our site, place an order, fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information. You may, however, visit our site anonymously.
How is my information used?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience. (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
How do you protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
Do we disclose any information to outside parties.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to parents.
Refunds are handled on a case by case basis. We require our customers to give us 14 days to resolve any complaints or issues. If after 14 days we are unable to resolve complaints or issues we will refund the estimated purchase price minus the hours worked. There is no refunds given on deposits after a project has began.
We want all of our customer to be satisfied with our work. We require a deposit on all work, but the remaining balance is not due until both the client and the company are mutually satisfied. This becomes void and we will refund the estimated purchase price minus the hours worked after 14 days of received complaint.
Any urgent work requested to be done at the rushed rate will be charged an additional 30%.
Any work performed outside of our normal business hours during a website emergency will be charged at a rate of $250 and hour. Client and Mixture web must agree on the emergency status and work request prior to work commencing at the $250 an hour rate.
The Client and Mixture Web may disclose confidential information one to the other to facilitate work under this Agreement.
Such information shall be so identified in writing at the time of its transmittal, and shall be safeguarded and not disclosed to third parties by either party. Confidential information shall not include information that:
1. is already known to the party to which it is disclosed;
2. is or becomes part of the public domain without breach of this Agreement;
3. is obtained from third parties, which have no obligations to keep confidential to the parties to this Agreement.
Mixture Web will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information or materials may cause subsequent delays in the production. Client delays could result in significant delays in delivery of finished work. Client agrees to provide required copy, materials, contacts, access, and information required to complete project in a timely fashion.
Changes in client input or direction or excessive changes will be charged at $100 per hour. Any work the Client wishes Mixture Web to create, which is not specified in the DESCRIPTION section of their contract agreement, or in a proposal will be considered an additional service. Such Work shall require a separate Agreement and payment separate from and above that specified in their Agreement.
Mixture Web reserves the right to assign other designers or subcontractors to the Work to ensure quality and on-time completion.
The Client agrees to indemnify and hold harmless Mixture Web against any and all claims, costs, and expenses, including attorney’s fees, due to materials included in the Work at the request of the Client for which no copyright permission or previous release was requested or uses which exceed the uses allowed pursuant to a permission or release.
ALL projects require a minimum deposit of 50% of the estimated purchase price. Deposits are NON refundable after a project has began.
The Client may publish or disclose information regarding the Work and shall acknowledge the support of Mixture Web in all such publications. The Client will not use the name of Mixture Web, in any advertising or publicity without the prior written approval from the Mixture Web. The Mixture Web will not use the name of Client, in any advertising or publicity without the prior written approval from the Client.
Copyright is in Mixture Web’s name. Upon completion of Work and full payment, the copyright will only be released to the Client upon the Mixture Web’s signing of the Release of Copyright.
By purchasing our services, you consent to our Terms And Conditions.
If we decide to change our Terms And Conditions, we will post those changes on this page.